Track and engage visitors.
Understand how visitors are interacting with your website in real-time. Use that insight to trigger rule-based proactive chat conversations.
Live Chat Software.
Letting customers chat with a live representative helps you close deals faster and deliver exceptional customer service.
Be online. Always.
Chat with prospects from the comfort of your couch or in the middle of a movie. Zoho SalesIQ supports both mobile and tablet devices, so you can connect with your prospects and customers on the go.
Engage your visitors 24/7 with Bots
Automate the first-level engagement and gather the basic information of your leads such as name, email address, etc. Chatbots can also perfectly index FAQ articles (inside the in-chat knowledge base) or other help guides, albeit in an interactive way.
Zoho CRM Plus
End-to-end Customer Engagement
Today's customers are ready to be engaged across various channels. Bridge the gap between your sales, marketing, and support teams with Zoho CRM Plus, the unified Customer Experience Platform. Provide the best customer experience across every channel: phone, email, live chat, surveys, and social media.
More than CRM
A powerful and unified customer experience platform. Combined with powerful analytics, this unique platform allows you to keep track of every customer interaction within a single interface, helping you increase productivity across the business and improve customers' satisfaction.
A full range of mobile apps to help your teams stay informed, ready to engage customers, and make decisions on the go.
One suite for all customer-facing applications
Manage engagement tools in one place. Keep the fuss to a minimum while augmenting engagement levels. Build better and profitable customer relationships.