WebriQ Privacy Policy
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WebriQ Privacy Policy
Privacy
Last Updated: December 1, 2025
**1. Introduction **
WebriQ PTE LTD, together with its wholly owned affiliates (collectively, “WebriQ,” “we,” “us,” or “our”), is committed to safeguarding the privacy, confidentiality, and integrity of personal data entrusted to us. This Privacy Policy (“Policy”) describes WebriQ’s data-handling practices in connection with:
Our invite-only platform and enterprise software solutions (the “Services”), and
Our public-facing websites, including https://www.webriq.com and all associated pages that link to this Policy (the “Sites”).
WebriQ adheres to applicable global data protection laws, including but not limited to the EU General Data Protection Regulation (GDPR), and follows recognized industry standards relating to security, privacy, and data governance.
Access to our Services is provided exclusively to customers who have entered into a formally executed Service Level Agreement (SLA). This Policy supplements—but does not replace—any terms contained within the applicable SLA.
**2. Updates to This Policy **
WebriQ may amend this Policy from time to time to reflect changes in our regulatory obligations, operational requirements, or technological advancements. When material changes occur:
A revised version will be posted at https://www.webriq.com/privacy;
Customers may be notified via email or other communication channels as required under the governing SLA.
Continued use of the Sites or Services after the effective date of an updated Policy constitutes acceptance of the revised terms.
**3. Scope of Processing and Purpose Limitation **
WebriQ provides enterprise-grade cloud, automation, and content-management services. In doing so, WebriQ processes personal data solely on the documented instructions of the customer, except where otherwise required by applicable law.
WebriQ does not process customer-controlled data for independent purposes such as marketing, profiling, or data monetization.
- Categories of Data Collected
4.1. Information Provided Directly by Users or Customers
This may include:
Name, contact details, and professional information
Company affiliation and role
Communication records related to sales, onboarding, and support
Information submitted during service requests, consultations, or demonstrations
**4.2. Customer-Controlled and End-User Data **
As part of the Services, customers may upload, transmit, or manage personal data belonging to their employees, contractors, or end users. WebriQ acts strictly as a data processor, and the customer remains the data controller.
Types of data may include, but are not limited to:
User identity data (e.g., name, email, username)
System activity logs
Content uploaded through customer-managed CMS environments
Authentication or authorization information
**4.3. Automatically Collected Data **
When accessing the Sites or Services, systems may automatically collect:
IP address, browser type, device identifiers
Access dates, times, and interaction logs
Usage diagnostics, performance metrics, and error reports
This information is used strictly for operational, security, and analytical purposes.
**5. Billing and Financial Information **
WebriQ does not collect credit card numbers or process payment card data. All billing is conducted:
Through enterprise invoicing,
As agreed under each customer’s SLA,
Via secure, offline, or approved electronic channels.
Only the minimum information necessary for invoicing and statutory compliance is retained.
**6. Lawful Bases and Permitted Uses of Personal Data **
WebriQ processes personal data only when legally permissible, including:
Performance of a contract (e.g., providing access to Services under an SLA);
Compliance with legal obligations (e.g., records retention, regulatory requirements);
Legitimate interests, provided such interests do not override the rights of data subjects (e.g., fraud detection, service optimization).
We do not rely on consent for processing customer-controlled data.
**7. Data Processing on Behalf of Customers **
7.1. Subject Matter
Execution of the Services as defined in the SLA.
7.2. Duration
The duration aligns with the term of the SLA and any legally mandated retention period.
7.3. Nature and Purpose
Hosting and deployment services
Content management operations
Automation and integration workflows
System monitoring, logging, and security
7.4. Types of Data
Controlled entirely by the customer.
7.5. Data Subjects
Customer personnel
Customer end-users and authorized agents
**8. Corporate Communications **
We may send:
Administrative and operational communications (required);
Compliance or security notices;
Customer service responses;
Optional newsletters or informational updates (opt-out available).
Essential service communications cannot be disabled where legally permitted.
**9. Cookies and Tracking Technologies **
WebriQ uses cookies, analytics tools, and diagnostic technologies to:
Support secure access and functionality;
Improve system performance;
Analyze traffic patterns;
Enhance overall platform reliability.
Cookies may be disabled in browser settings; however, disabling essential cookies may limit Service functionality.
**10. Use of Aggregated and Anonymized Data **
WebriQ may generate aggregated or anonymized data for statistical, operational, or improvement purposes. Such data contains no information that identifies individuals.
**11. Data Sharing and International Transfers **
WebriQ may share personal data with:
Affiliates and subsidiaries;
Contracted service providers (e.g., hosting, cloud storage, analytics);
Legal or regulatory authorities when required by law;
Successor entities in the event of a merger or acquisition.
All third parties must:
Enter into binding agreements requiring confidentiality;
Process data only on WebriQ’s documented instructions;
Demonstrate compliance with applicable privacy laws.
Where personal data is transferred outside the originating jurisdiction, WebriQ uses recognized legal safeguards such as Standard Contractual Clauses (SCCs).
**12. Security Measures **
WebriQ maintains administrative, technical, and organizational measures aligned with industry standards, including:
Encryption of data in transit;
Network and application firewalls;
Strict access controls and authentication mechanisms;
Separation of duties and principle of least privilege;
Secure development practices;
Regular audits and monitoring.
However, no method of transmission or storage is entirely immune from risk.
**13. Data Retention and Deletion **
Personal data is retained only for:
The term of the SLA;
Legal or regulatory retention periods; or
Operational requirements necessary to provide the Services.
Customers may request correction or deletion of personal data by contacting WebriQ. Requests will be handled in accordance with contractual and legal obligations.
**14. Children’s Privacy **
The Services and Sites are not directed to individuals under the age of 18. WebriQ does not knowingly collect personal data from minors.
**15. Accountability and Compliance **
All WebriQ personnel with access to personal data are bound by confidentiality obligations. WebriQ performs periodic reviews and assessments of its privacy and security controls.
Where applicable, WebriQ cooperates with supervisory authorities and government agencies.
**16. Contact Information **
For questions, concerns, or requests relating to this Policy:
WebriQ PTE LTD
160 Robinson Road #14-04
Singapore 068914